ORGCB/535 COMPETENCY 2 ASSESSMENT

Your internship with Southwest Airlines is turning into a great hands-on learning opportunity for you. Your manager has now tasked you with proposing a talent management plan for pilots at Southwest Airlines. Your proposal will be considered by the Director of HR to make a formal plan. Develop a 5- to 6-page proposal that includes the following: • A recommendation of 3 recruitment sources that are best suited to recruit pilots. Consider the quantity of resumes generated, the percentage of resumes likely to result in accepted offers, the time to fill a position and the cost to fill a position. • An evaluation of common methods used to select a candidate o Recommend 3 methods for selecting new pilots. In your evaluation, consider reliability, validity, utility, and legality. • An evaluation of common methods used to train and develop employees o Recommend 3 methods for training pilots at Southwest Airlines. Consider learning and development outcomes, cost of training and development, the effectiveness of training and development, and risks. • An evaluation of common performance management systems o Recommend 1 method for performance management of pilots at Southwest Airlines. Consider strategic congruence, validity, reliability, acceptability, and specificity. • An evaluation of common methods to minimize voluntary turnover o Recommend 1 approach to retain pilots at Southwest Airlines. Consider methods for retaining employees, meeting pilot needs, and costS.

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